Click & Collect

We offer our complete range of food products with a click & collect option.
The service is easy to use, simply make your choice from the shop option on the website, checkout online and collect on a day and at a time that is convenient for you.
You can collect on the same day as you order or chose a date in the future. When checking out state the day and time you want to collect your shopping and we will make sure it is ready for you.
Please leave one hour between ordering and your requested collection time. Collections can be made Monday to Saturday 10am until 6:30pm (last orders at 5:30pm).

Frequently Asked Questions:

How will I know that you have received my order?

You will receive an email confirmation when your order is received.

How will I know when my order is ready?

You will receive an email letting you know that your order is ready for collection.

How will be order be packaged?

All food is supplied in recycled paper bags.

Some food items contain natural oils which may be absorbed by the brown paper bags. These food items may be packaged in different bags, in fully sterilised donated containers or will be double bagged to prevent natural oils seeping through onto other items; however, this may still occur.

Where do I collect my order from?

You can collect your order from the store at 127 Northenden Road. Sale Moor. M33 3HF. If you are collecting after 5:30pm the shutters may be partially down but give us a knock and we will meet you at the door.

Can I drop off my own containers to be filled?

Yes, if you would like your own containers filling make the order online as usual and make a note that you will be dropping off your own containers, bring them into store and we will complete your order as quickly as possible.

How will I know when my order is ready?

You will receive an email letting you know that your order is ready for collection.

Will my food still be fresh?

Yes, we will pack your food as close to your collection time as possible limiting the time it out of the air tight containers used in store. We recommend unpacking your food as soon as possible and storing it in air tight containers. 

How much can I order?

You can order as much as you like. For ease everything in the online shop is listed per 100g appart from herbs & spices wich are listed as 10g. If you want more that 100g (10g) increase the quantity so for 500g of flour you would select 5 as the quantity.

How do I know what ingredients and allergens are in my order?

Ingredients and allergen information are listed on each product page. Allergens will also be highlighted on the label printed from the scales. Although we do our very best to prevent cross contamination in store, due to the nature of being a refill store we cannot guarantee no cross contamination has taken place.

How does the bottle return scheme work?

All glass bottles are provided on a closed loop system. Meaning you by the bottle once and bring it back each time you want a refill. If you have previously purchased a bottle and intend to bring it back please select the returning bottle option from the dropdown menu on the product listing